Shipping Policy

Full Spectrum Technologies, LLC dba Vertex Imaging Solutions
Last Updated: 12/11/25

1. Order Processing

Orders typically process within [3] business days. Delays may occur during periods of high demand or due to supply chain constraints.

2. Shipping Methods

We ship via carriers such as UPS, FedEx, or DHL. Shipping options and associated costs are shown on qutoations or at checkout.

3. Delivery Estimates

Delivery times depend on destination, shipping method selected, and carrier conditions. All estimates are approximate.

4. International Shipping

International shipments may be subject to customs fees, taxes, or import duties. These charges are the responsibility of the customer.

5. Tracking

Shipping confirmation and tracking information will be sent to the email address provided at the time of purchase.

6. Lost or Delayed Packages

Once a package is handed to the carrier, we are not responsible for delays or losses caused by the carrier. We will, however, assist in filing claims or locating shipments.

7. Shipping Damage

If products arrive damaged, notify us within [3] days with photos so we can initiate a claim and arrange a solution.